IT Support
01/2018-Present Queens, NY
- Explained technical information in clear terms to promote better understanding for non-technical users.
- Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Managed system-wide operating system and software deployments as well as related software upgrade problems.
- Refurbished PC systems and peripherals such as monitors, networking equipment, printers and more.